Cloud Call Center – test

Cloud Call Center Solutions

Smart. Scalable. Built for Modern Customer Experience
Empower your support and sales teams with our Cloud Call Center platform — a fully cloud-based solution that combines voice, reporting, CRM integrations, and team collaboration under one system.

Web-based dashboard, accessible anywhere
Integrated IVR, call routing, recording, and analytics
Local and international numbers with high availability

Why Choose Inovazia's Cloud Call Center ?

Work From Anywhere

Agents and supervisors can operate remotely with only a browser and headset.

CRM & Tool Integrations

Native integration with Zoho, Salesforce, HubSpot, Odoo, Freshdesk, and custom CRMs.

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Smarter Customer Interactions

IVR menus, automatic call distribution (ACD), call queues, recording, and post-call surveys.

Real-Time Visibility

Live dashboards, agent status, wait times, call load, and service levels all in one view.

🚀 Why Choose Inovazia's Cloud Call Center ?

Work From Anywhere

Agents and supervisors can operate remotely with only a browser and headset.

CRM & Tool Integrations

Native integration with Zoho, Salesforce, HubSpot, Odoo, Freshdesk, and custom CRMs.

Smarter Customer Interactions

IVR menus, automatic call distribution (ACD), call queues, recording, and post-call surveys.

Real-Time Visibility

Live dashboards, agent status, wait times, call load, and service levels all in one view.

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🔧 Core Features

🎙️ Call Recording

📊 Real-Time Reporting

📞 IVR & Routing

🔌 CRM Integration

🌐 Global Numbers

🔐 Role-Based Access

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Smart Data Vision

🎯 Perfect For:

  • Customer service & inbound support centers
  • Telesales & outbound campaigns
  • Hybrid or remote contact teams
  • Multi-lingual teams with Arabic & English IVR
  • Regulated businesses needing call logs & SLA monitoring

Cloud Call Center FAQ ❓

No physical PBX or desk phones required — fully web-based and softphone compatible.

Yes. We offer WhatsApp Business API and SMS Gateway integrations.

Yes. Our IVR and ACD systems are fully programmable and localized.

Yes. TLS encryption, data access logs, and GDPR compliance are built in.

Yes. Add or remove agents, channels, and features on demand.